HVAC 911 - Emergency Heating and Air Conditioning Services 1-Click Away - Heat Pump Specialist
29 Feb

Help! My Boston heat pump is frozen!

Boston winters are harsh enough without the possibility of your home’s heating system freezing due to plummeting temperatures outside. 

Heat pumps are a worthwhile investment to conserve energy and decrease utility costs. However, like any appliance, things can sometimes go wrong if they are not adequately maintained.

Let the contractors affiliated with HVAC 911 Boston show you the immediate steps to take if you suspect your heat pump is frozen to conserve as much warmth, time and money as possible. 

Take a breath 

Signs of a frozen heat pump include reduced heating efficiency, unusual noises and visible ice buildup on the outdoor unit. 

The first step, if you experience any of these symptoms, is to wait 30 to 60 minutes before hitting the “panic button.”

Even in normal circumstances, your heat pump may occasionally freeze and fix itself once it discovers the issue.

Clear the space

While waiting, you should ensure that the area surrounding the heat pump has proper ventilation, as any significant blockage may hinder its performance.

Carefully remove any snow or ice accumulation around the outdoor unit with a plastic shovel or brush, avoiding sharp objects that could cause damage to the unit. Also, clear away debris like overhanging branches, leaves or twigs that may obstruct airflow. 

Turn it off

If your heat pump has not returned to normal operation, the next step would be to turn it off to prevent further damage. 

The easiest way to do this is to turn your thermostat to “emergency heat” mode, which will effectively turn off the heat pump and allow your house to maintain a comfortable temperature while you immediately take the next step to rectify the problem. 

Call a professional

If you have followed these steps and your heat pump is still frozen, it is time to call in the experts. There are many possibilities as to why a heat pump may freeze, most of which require a professional to fix it in an efficient manner. 

Confirmation that the outside system is off is the best course of action to ensure a professional can accurately diagnose the issue upon arrival. 

Contact HVAC 911 Boston to service your heat pump

The best way to avoid a frozen heat pump is to have your system properly and biannually maintained by a professional. Most heat pump manufacturers recommend regular maintenance to prevent untimely breakdowns during peak seasons. 

Whether you need maintenance or an emergency fix, the HVAC 911 Boston contractor referral service will connect you with local, fully insured, bonded and licensed contractors who employ highly skilled technicians you can trust to get the job done right. 

Stay safe and comfortable within your home all winter long. Contact a professional affiliated with HVAC 911 Boston today.